Our Story

About MasterFix

Founded in 2012, we've been New York's most trusted appliance repair service for over a decade.

12+ Years in Business

Who We Are

Built on Honest Repairs

MasterFix Appliance started when our founder Marcus Johnson, a former factory-floor technician, noticed how many repair services were overcharging customers for simple fixes — or recommending unnecessary replacements.

He started MasterFix with one rule: only recommend what the appliance actually needs. That commitment to honesty grew us from a one-man operation to a team of 15 certified technicians serving all five boroughs of New York.

Honest Pricing

Same-Day Service

90-Day Warranty

No Upselling

Why MasterFix

What Sets Us Apart

Same-Day Service
Book before noon — get a tech today, 7 days a week.

Flat-Rate Pricing
Quote before we start. No hidden fees, no surprises.

90-Day Warranty
Same issue returns within 90 days? We fix it free.

Certified Technicians
Factory-trained, insured and background-checked.

Our Promise

We Stand Behind Every Repair

Every technician carries genuine OEM and high-quality aftermarket parts in their van. We diagnose on the spot, quote flat-rate before starting, and back every repair with a 90-day warranty.

If the same problem returns within 90 days, we come back and fix it — free of charge. No arguments, no paperwork.

Book a Repair